Operations Coordinator

Our client, a wholesale florist in San Leandro, CA, is looking for a motivated Operations Coordinator to join their team. The ideal candidate will assist with drivers’ needs to ensure timely deliveries while providing excellent customer service and problem-solving support.

Job Responsibilities:

• Assist drivers with their needs to ensure timely deliveries.
  
• Serve as the point of contact for drivers and clients, providing solutions to issues or questions.
  
• Organize routes and check invoices and credit forms.
  
• Problem-solve warehouse and production issues.
  
• Provide excellent customer service to clients.
  
• Operate the box truck for moving to dock doors or shop maintenance.
  
• Fill in as a delivery driver if short-staffed.
  
• Receive inventory, process it into new orders, and prepare orders for delivery or pickup.
  
• Schedule and facilitate basic warehouse maintenance services.
  

Job Qualifications:

• Customer service experience.
  
• Logistics and transportation experience (preferred).
  
• Dispatch experience is a plus but not mandatory.
  
• Clean driver’s license (will operate a refrigerated truck for maintenance or if short-staffed).
  
• Excellent communication, organization, and problem-solving skills.
  
• Experience reading invoices and credit forms is a plus.
  
• Reliable and punctual.
  

Shift and Pay:

• Shadow the Operations Manager for the first two weeks 7:00 AM - 2:30 PM
  
• After training 4:00 AM - 1:00 PM
  
• $24.00 - $28.00